In order to modernize billing and services available to customers, the utility uses Advance Metering Infrastructure (AMI) using Radio Frequency (RF) transmitters. In the case of water meters, a small grey box called an Electronic Read Transmitter (ERT), is connected to the water meter by a wire and transmits meter readings wirelessly to the electric meter. The electric meter then transmits the information wirelessly to collectors installed in various areas of the village.
Examples of benefits of the new metering system, there are more:
-
Allows us to spot costly residential water leaks and alert customers.
-
Allows us to spot issues early, such as power outages.
-
Eliminates the need for a meter reader to visit your premises.
-
Provides an energy efficient, accurate, and cost effective way for reading meters.
-
Helps the utility operate more efficiently with accurate consumption data.
-
Allows customers to track their energy usage, spot trends and receive timely alerts via MyAccount tool.
Despite the many advantages of the system, the utility recognizes that some customers may want to opt-out of having the meter technology installed inside their homes. Click here to obtain the Advanced Metering Infrastructure Opt-Out form.